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Ask & Deliver: Discover the Heart of Your Business by Listening to the Voice of Your Customers Cover Image
Ask & Deliver: Discover the Heart of Your Business by Listening to the Voice of Your Customers (Hardcover)
By Mary Ann O'Brien
$23.99
Usually Ships in 1-5 Days
Empathy in Action: How to Deliver Great Customer Experiences at Scale Cover Image
Empathy in Action: How to Deliver Great Customer Experiences at Scale (Hardcover)
By Tony Bates, Natalie Petouhoff
$25.60
Usually Ships in 1-5 Days
Everything I Know About Business I Learned from the Grateful Dead: The Ten Most Innovative Lessons from a Long, Strange Trip Cover Image
Everything I Know About Business I Learned from the Grateful Dead: The Ten Most Innovative Lessons from a Long, Strange Trip (Paperback)
By Barry Barnes, PhD, John Perry Barlow (Foreword by)
$15.19
Usually Ships in 1-5 Days
Uncommon Service: How to Win by Putting Customers at the Core of Your Business Cover Image
Uncommon Service: How to Win by Putting Customers at the Core of Your Business (Hardcover)
By Frances Frei, Anne Morriss
$28.00
Usually Ships in 1-5 Days
Stop Acting Like a Seller and Start Thinking Like a Buyer: Improve Sales Effectiveness by Helping Customers Buy Cover Image
Stop Acting Like a Seller and Start Thinking Like a Buyer: Improve Sales Effectiveness by Helping Customers Buy (Hardcover)
By Jerry Acuff, Wally Wood (With)
$22.40
Usually Ships in 1-5 Days
The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service Cover Image
The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service (Paperback)
By Jeff Toister
$15.70
Usually Ships in 1-5 Days
The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists Cover Image
The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists (Paperback)
By Shep Hyken
$15.96
Usually Ships in 1-5 Days
The Art of Seducing Your Customers Cover Image
The Art of Seducing Your Customers (Hardcover)
By John Boccuzzi
$19.96
Usually Ships in 1-5 Days
Customer Experience Management: How to Design, Integrate, Measure and Lead Cover Image
Customer Experience Management: How to Design, Integrate, Measure and Lead (Paperback)
By Nihat Tavsan, Can Erdem
$23.60
Usually Ships in 1-5 Days
What Rich Clients Want: (But Won't Tell You) Cover Image
What Rich Clients Want: (But Won't Tell You) (Hardcover)
By Nathan Foy
$23.99
Usually Ships in 1-5 Days
The New Successful Large Account Management: Maintaining and Growing Your Most Important Assets -- Your Customers Cover Image
The New Successful Large Account Management: Maintaining and Growing Your Most Important Assets -- Your Customers (Paperback)
By Robert B. Miller, Stephen E. Heiman, Tad Tuleja, Patrick Thomas
$15.99
Usually Ships in 1-5 Days
Customer Centricity: Focus on the Right Customers for Strategic Advantage Cover Image
Customer Centricity: Focus on the Right Customers for Strategic Advantage (Paperback)
By Peter Fader
$14.39
Usually Ships in 1-5 Days

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