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Browse Books: Business & Economics / Customer Relations

Setting the Table: The Transforming Power of Hospitality in Business Cover Image
Setting the Table: The Transforming Power of Hospitality in Business (Hardcover)
By Danny Meyer
$23.99
Usually Ships in 1-5 Days
The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value Cover Image
The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value (Paperback)
By Peter Fader, Sarah E. Toms
$14.39
Usually Ships in 1-5 Days
Customer Service Training 101: Quick and Easy Techniques That Get Great Results Cover Image
Customer Service Training 101: Quick and Easy Techniques That Get Great Results (Paperback)
By Renee Evenson
$21.59
Usually Ships in 1-5 Days
The Experience Mindset: Changing the Way You Think About Growth Cover Image
The Experience Mindset: Changing the Way You Think About Growth (Hardcover)
By Tiffani Bova, Tom Peters (Foreword by)
$24.00
Usually Ships in 1-5 Days
Integrity Selling for the 21st Century: How to Sell the Way People Want to Buy Cover Image
Integrity Selling for the 21st Century: How to Sell the Way People Want to Buy (Hardcover)
By Ron Willingham
$23.20
Usually Ships in 1-5 Days
Outside In: The Power of Putting Customers at the Center of Your Business Cover Image
Outside In: The Power of Putting Customers at the Center of Your Business (Hardcover)
By Harley Manning, Kerry Bodine, Josh Bernoff
$21.60
Usually Ships in 1-5 Days
No Thanks, I'm Just Looking: Sales Techniques for Turning Shoppers Into Buyers Cover Image
No Thanks, I'm Just Looking: Sales Techniques for Turning Shoppers Into Buyers (Hardcover)
By Harry J. Friedman
$19.96
Usually Ships in 1-5 Days
Customer Experience 3 Cover Image
Customer Experience 3 (Paperback)
By Naeem Arif (Editor), Andrew Priestley (Editor)
$17.99
Usually Ships in 1-5 Days
The Customer Rules: The 39 Essential Rules for Delivering Sensational Service Cover Image
The Customer Rules: The 39 Essential Rules for Delivering Sensational Service (Hardcover)
By Lee Cockerell
$20.00
Backordered
Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet Cover Image
Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet (Hardcover)
By Ron Kaufman
$19.96
Backordered
The Unsold Mindset: Redefining What It Means to Sell Cover Image
The Unsold Mindset: Redefining What It Means to Sell (Hardcover)
By Colin Coggins, Garrett Brown
$23.99
Usually Ships in 1-5 Days
The Ultimate Customer Experience: 5 Steps Everyone Must Know to Excite Your Customers, Engage Your Colleagues, and Enjoy Your Work Cover Image
The Ultimate Customer Experience: 5 Steps Everyone Must Know to Excite Your Customers, Engage Your Colleagues, and Enjoy Your Work (Hardcover)
By Scott McKain
$19.20
Usually Ships in 1-5 Days

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